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About

My name is Shih Ching Su

I am a passionate Product Designer (UX/UI) with 8 years of experience, including 5 years specifically in product design. I have successfully launched end-to-end products across various industries, focusing on user experience and business alignment. I hold multiple design certifications and have a strong background as a team player.

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Work Experience

UX/UI Designer at One Digital (Sep 2022 - Present)

  • Optimized product design across B2B, B2C, and B2B2C domains, including web/mobile apps, SaaS platforms, dashboards, and responsive interfaces for multi-device compatibility.

  • Led end-to-end product lifecycle, from UX research and user flows to wireframing, prototyping, and user testing, ensuring iterative improvements based on data-driven insights.

  • Collaborated with cross-functional teams (product managers, developers, QA, and designers) to deliver high-impact, user-centric products on time.​​​

UX/UI Designer (May 2021 - Aug 2022)

  • Created end-to-end apps and websites for different devices, including B2B, B2C, and B2B2C products.​​​

  • Designed for industries such as advertising, publishing, e-commerce, gaming, education, community, finance, real estate, art, and government organizations are among my experience.

Product Designer | PM at SogoArt International Group Co., Ltd (May 2020 - Apr 2021)

  • Optimized and designed 5 products including art, e-commerce, publishing, advertising, and real estate.

  • Managed 20k+ clients, cooperation partners, 10+ projects, and multiple processes in parallel.

Designer Lead | Studio Manager at EZpainting Company / Painting Stage Company  (Mar 2016 - Apr 2020)

  • Led product design, brand design, design courses, and marketing design as a head of designer.

  • ​Managed a design studio and team of art instructors; designed the workspace and business operations.

Projects

Financial transaction dashboard (Oct 2022 - Present)

  • Designed a financial B2C digital wallet and its B2B back-office SaaS system, ensuring design consistency and a seamless user experience across both platforms.

  • Created user-centered products, from design systems and wireframes to animated prototypes, incorporating post-launch feedback and iterative improvements.

Education mobile app for hospital (Dec 2023 - Jan 2025)

  • Designed a user-friendly hospital education app for international students, from wireframes and a design system to interactive prototypes and post-launch testing.

Real estate web and app (Sep 2022 - Mar 2024)

  • Led full design lifecycle (wireframing, UX flows, high-fidelity UI, prototyping, post-launch iteration) for 2 mobile apps and the company's public/personal websites, demonstrating independent design expertise.

E-commerce app (Sep 2023 - Present)

  • Created process for a gas station/convenience store mobile app, from brainstorming and ideation through iterative development of e-commerce functionality and gamified point systems with animations.

Security insurance web (Mar 2023 - Apr 2024)

  • Led the UI/UX design of a B2C mobile app for P2P transaction insurance, its corresponding B2B back-office dashboard, and the company's marketing website, from UX flows to high-fidelity prototypes.

Medical app (Dec 2022 - Feb 2023)

  • Designed the information architecture and UI/UX for a role-based multi-platform (tablet/desktop) medical system, optimizing patient data and administrative processes. Led design from UX flows to high-fidelity prototypes and post-launch validation.

Contact

Tel:
058-703-0634

Email:
shihchingsu@gmail.com

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